Smart cities increasingly rely on ICT-based coproduction, in which governments use digital platforms to engage citizens in reporting problems and requesting public services. While this model is often assumed to enhance inclusivity, it also raises …
Service performance is a main concern in public administration. This study uses the staggered adoption of participatory budgeting in New York City to test the hypothesis that participatory budgeting improves service performance, indicated by fewer …
An increasing number of evaluations of social accountability (SA) interventions have been published in the past decade, however, reporting gaps make it difficult to summarize findings. We developed the Social Accountability Reporting for Reseaerch …